Please read these Terms and Conditions ("Terms") carefully before accessing or using the Officer Exclusive website (https://officerexclusive.com) (the "Website") and placing any orders. By accessing or using the Website, you agree to be bound by these Terms. If you do not agree to all of these Terms, then you may not access the Website or use any services.

 

1. General Information

The Officer Exclusive online store (the "Store") is operated by Officer Exclusive ("Officer Exclusive," "we," "us," or "our"), located at Shop#26, Mansoor Market, Block H, Hyderi Market, Karachi.

2. Products and Services

The Store offers a range of men's shalwar kameez and related apparel (the "Products"). All descriptions, images, and specifications of the Products on the Website are provided for informational purposes only and may not be exact representations. We reserve the right to modify or discontinue any Product at any time without notice.

3. Account Registration (Optional)

You may have the option to create an account on the Website. If you do, you are responsible for maintaining the confidentiality of your account information, including your username and password. You agree to accept responsibility for all activities that occur under your account. You must notify us immediately of any unauthorized access to or use of your account.

4. Ordering and Payment

·         By placing an order through the Store, you are offering to purchase the Products selected in your shopping cart.

·         All orders are subject to acceptance by us. We may refuse to accept an order for any reason, including but not limited to: unavailability of Products, errors in pricing or Product information, or suspicion of fraudulent activity.

·         Prices for Products are displayed in Pakistani Rupees (PKR), United Arab Emirates Dirhams (AED), and United States Dollars (USD), as selected by the user.

·         You agree to pay the full amount specified at the time of your order, including the price of the Products and any applicable shipping charges and taxes.

·         Payment can be made through the payment methods available on the Website, which may include but are not limited to credit/debit cards and other digital payment options.

·         We use secure payment gateways to process transactions. However, we are not responsible for any security breaches or errors that may occur during the payment process by third-party providers.

·         Currency conversion rates are indicative and may vary slightly depending on your payment provider.

 

5. Shipping and Delivery

·         We currently ship within Pakistan and potentially to other regions depending on your selected currency and shipping address. Shipping options and costs will be displayed during the checkout process.

·         Delivery times are estimates and may vary depending on your location and other factors beyond our control, such as courier delays or customs clearance.

·         Risk of loss and title for the Products pass to you upon our delivery to the carrier.

·         You are responsible for providing accurate shipping information. We are not responsible for delays or non-delivery due to incorrect or incomplete addresses.

·         Any customs duties, import taxes, or other fees levied by the destination country are the sole responsibility of the customer.

 

6. Returns and Exchanges

·         Our Returns and Exchanges Policy  outlines the procedures and conditions for returning or exchanging Products. Please refer to that policy for detailed information.

·         Generally, returns and exchanges may be accepted within a specified timeframe from the date of delivery, subject to the Products being unused, unworn, and in their original packaging with all tags attached.

·         Refunds, if applicable, will be processed using the original payment method, subject to processing times by your bank or payment provider.

 

7. Intellectual Property

·         All content on the Website, including but not limited to text, images, logos, designs, graphics, videos, and software, is the property of Officer Exclusive or its licensors and is protected by copyright, trademarks, and other intellectual property laws.

·         You may not reproduce, distribute, modify, display, perform, publish, license, create derivative works from, or sell any content from the Website without our prior written consent.

·         "Officer Exclusive" and its logo are trademarks of Officer Exclusive. You may not use these trademarks without our express written permission.

 

8. User Content

·         If you submit any content to the Website (e.g., reviews, comments), you grant Officer Exclusive a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.

·         You represent and warrant that you own or otherwise control all of the rights to the content you submit and that the content is accurate, not misleading, and does not violate these Terms or the rights of any third party.

 

9. Prohibited Conduct

You agree not to:

·         Use the Website for any unlawful purpose.

·         Impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with a person or entity.

·         Interfere with or disrupt the operation of the Website or the servers or networks used to make the Website available.

·         Attempt to gain unauthorized access to any portion of the Website or any systems or networks connected to the Website.

·         Use any robot, spider, scraper, or other automated means to access or collect information from the Website without our express written consent.

·         Transmit any viruses, worms, or other malicious code.

 

10. Disclaimer of Warranties

·         The Website and all content, Products, and services offered through the Website are provided on an "as is" and "as available" basis without any warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, or accuracy.

·         We do not warrant that the Website will be uninterrupted, error-free, or free of viruses or other harmful components.

·         We make no warranties regarding the quality, accuracy, timeliness, performance, or completeness of the Products, services, or information provided through the Website.

 

11. Limitation of Liability

To the fullest extent permitted by applicable law, Officer Exclusive shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages (including, without limitation, damages for loss of profits, data, use, goodwill, or other intangible losses) arising out of or relating to your access to or use of the Website, your purchase or use of the Products, or these Terms, even if we have been advised of the possibility of such damages.

 

12. Indemnification

You agree to indemnify, defend, and hold harmless Officer Exclusive, its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your breach of these Terms, your use of the Website, or your violation of any law or the rights of a third party.

 

13. Governing Law and Dispute Resolution

·         These Terms and any disputes arising out of or relating to these Terms or your use of the Website shall be governed by and construed in accordance with the laws of the Islamic Republic of Pakistan, without regard to its conflict of law principles.

·         Any dispute or claim arising out of or relating to these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts located in Karachi, Sindh, Pakistan.

 

14. Modifications to These Terms

We reserve the right to modify these Terms at any time without prior notice. Any changes to these Terms will be effective immediately upon posting on the Website. Your continued use of the Website after the posting of revised Terms constitutes your acceptance of the changes. It is your responsibility to review these Terms periodically for any updates or modifications.

 

15. Severability

If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall remain in full force and effect.

 

16. Entire Agreement

These Terms, together with our Privacy Policy  and Returns and Exchanges Policy , constitute the entire agreement between you and Officer Exclusive with respect to your use of the Website and the purchase of Products, and supersede all prior or contemporaneous communications and proposals, whether oral or written.

 

17. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

·         Email: officer.garments@gmail.com

·         Phone: +92 324 204 9112

·         Address: Shop#26, Mansoor Market, Block H, Hyderi Market, Karachi

 

By using our Website and placing orders, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.